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Posted on: December 9, 2020

COVID-19 Updates

Covid Update

City Hall offices and buildings will remain closed to the public until further notice. Milton Activity Center and Community Building will also remain closed. All public meetings are held via Zoom. Our parks and Interurban Trail are open. Please respect social distancing guidelines and good hygiene when using.

Effective January 11, 2021, the State of Washington is launching Healthy Washington – Roadmap to Recovery which will use a regional approach for its upcoming phased recovery plan. The City of Milton is apart of the Puget Sound Region and are currently in Phase 1. Guideline and details for the reopening of businesses can be found on the Governor’s website.

City Council Meetings during Covid-19: 

The Milton City Council passed Ordinance 1992-20 on September 8, 2020, allowing a temporary meeting start time of 6:30PM during the Governor’s Emergency Order No. 20-28 and all extensions of the order. This new start time will go into effect on Monday, September 21, 2020.

During virtual Regular City Council meetings (1st and 3rd Monday of each month), public comment can be taken one of two ways:

  • Participants may submit written comments by email. Written comments must be received prior to 12:00pm on the day of the regularly scheduled Council meeting. Written comment will be distributed to City Council and noted in the meeting minutes. OR
  • To speak during the public comment portion of the meeting, please call (253-517-2705) or email the City Clerk by 5pm the day of the meeting to sign up. Please join the virtual meeting at 6:30, as public comment is at the beginning of the meeting. Council agenda and Zoom information can be found in the council packet (which are posted the prior Thursday evening).

Face Coverings

Effective June 26, a statewide order requires individuals to wear a cloth face covering in public when you cannot stay six feet (or two meters) away from others. Starting July 7, under this proclamation, businesses may not serve any customer, services or goods, if they do not comply with the state wide face coverings. All people in Washington State must wear a face covering in any indoor or outdoor public area. Children under two should not wear a face covering. People unable to wear a face covering for medical reasons are not required to. The mask may be removed to eat, drink, or communicate with someone who is deaf or hard of hearing. Disregard of the order may result in a misdemeanor charge, punishable by a fine of up to $100 and/or up to 90 days in county jail.

Some people should not wear cloth face coverings:

  • Children under two years of age (age of 5 per coronavirus.wa.gov)
  • People who have disabilities that, prevent them from comfortably wearing or taking off face coverings, or prevent them from communicating while wearing face coverings
  • People who have respiratory conditions or breathing trouble
  • People who have been told by a medical, legal, or behavioral health professional not to wear face coverings

There are also situations when you can remove your face covering, such as when seated at a restaurant or when recreating alone. You do not need to wear a cloth face covering in your home when you are only with people in your household, or when you are alone in your car. You do not need to wear one when you are outdoors and people are far apart.

Additional information and helpful links:

Guidance on Cloth Face Coverings from the Washington State Department of Health

Washington State Coronavirus Response-Face Masks or Cloth Face Coverings

Article June 23rd-Inslee Announces Statewide Mask Mandate

Utility Billing:  

We recognize this is a stressful time for many and we are taking the following steps to help our residential and business customers who might be worried about paying their utility bills:

  • We are temporarily suspending water and electric shutoffs for nonpayment.
  • We are waiving late fees for utility bills for March 2020- April 2021.
  • We allocated $50,000 in funding for a Utility Assistance Program in 2020.

Our Mayor has authorized an Emergency Policy and Procedure for collecting utility bills during Covid-19. We will be working with our customers to establish payment plans. Please return our Utility Customer Payment Agreement or contact Utility Billing Customer Service via email or by calling 253-922-8733.

We urge customers to do their best to continue paying their bills. The additional steps taken above do not relieve customers from paying their bills, but allows for spreading out payments over a longer period of time. If you are in need of utilities assistance, the community organization United Way may be able to connect you with programs in this area to assist in bridging the financial gap. United Way may be reached by dialing the 2-1-1 Help Line.

Having trouble paying your garbage bill? Customers impacted by Covid-19 may set up payment arrangements. Contact Murrey’s to learn how at 253-414-0345 or email.

Having trouble paying your Puget Sound Energy bill? We compiled a list of useful information to help with assistance-July Update from PSE

Mayor’s Message:

“The Milton community is one of compassion, strength and determination; we will get through this together. I ask that you follow Stay Home, Stay Healthy. Please limit your contact to those within your household and only leave when pursuing essential activities and/or to exercise. Please remember to follow social distancing guidelines when leaving your home. It will take each and everyone one of us following these guidelines to get through this.

Covid-19 has affected many of our neighbors financially. To help aid in relief, I have authorized the suspension of water and electric shutoffs for nonpayment. There will be no late fees in March through June, as well as payment options for those who fall behind in payments.

I will continue to work with the Governor’s Office, Health Department, our State and Federal Representatives, as well as local leaders to navigate through Covid-19. The City of Milton is committed to serving you during this time and we will continue to adapt as necessary. Your health and safety is always a top priority.

This is a time for compassion. Have compassion and patience for our overworked healthcare providers, grocery store employees, truck drivers, delivery drivers, public works employees, law enforcement and fire department. Continue to check on your neighbors and our elderly population. Consider taking part in our Senior Letter Writing Project. In the words of Mr. Rogers, “When I was a boy and I would see scary things in the news, my mother would say to me, look for the helpers”. Milton is full of helpers and I know as a community we will take care of each other.” ~Mayor Styron Sherrell

Need help during Covid-19? Here are some helpful links:

United Way-Pierce County

Comcast Offers Free WiFi

Unemployed?-Washington State Employment Security

Covid-19 Information:

Center for Disease Control

Pierce County Health Department

Washington State Department of Health

Washington State Covid-19 Response


Mayor’s Office & Public Record Request: 253-517-2705

Payment/Billing Questions: 253-922-8733

Water, Storm, Streets & Electric: 253-579-4731 or 253-255-8854

Planning & Building: 253-922-8738 or 253-345-9892

Non-Emergency: 844-821-8911

Emergency: 9-1-1


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